Want to create a return?
Sometimes the unexpected happens.
Have you changed your mind or do you want to make a complaint?
That's totally fine. We will help you.
Send us an email at info@tielenergy.com together with the order number, reason for the return and mark the title with " Return ".
Then we will get back to you as quickly as we can.
NOTE A return costs SEK 49 (no complaints)
Is this why you want to make a return?
The taste is like the back. You can of course exchange the flavors you don't like for any other flavors we have.
Send us an email as above and we'll get back to you.
A return costs SEK 49
It was sad to hear. But of course you can send back the products you don't like. Send us an email as above.
The right of withdrawal is valid for 14 days after you received the package.
Remember that if the product's packaging is broken, the right of withdrawal does not apply.
A return costs SEK 49.
We apologize for the accident.
Send us an email as above and attach a picture of the error and we will get back to you as soon as we can.
We handle your return within 14 working days. You will receive confirmation that the return has been processed to your email. It may take a few days before the money is refunded.